As part of the application process, you need to appoint people internally and provide their details to UKVI to manage the sponsorship process and the sponsored workers. The main way in which this is done is through the Sponsor Management System (SMS).
The main roles are:
- Authorising Officer – a senior and competent person responsible for the actions of staff who use the SMS
- Key Contact – your main point of contact with UKVI, and
- Level 1 user – the member(s) of staff responsible for all day-to-day management of your sponsor licence using the SMS.
You should consider suitability and eligibility of key personnel fulfilling these important roles before they are assigned to individuals. We recommend that you provide training on sponsor duties and obligations for Key Personnel. If you would like help with this, details of the training courses we can offer can be found here.